We’ve had Mozilla’s Firefox as our primary web-browser for some time now, and we’ve been very happy with it.

Recently, we feel that Outlook Express (and, therefor, Hotmail) has been hindering us from doing certain things, not least using Trillian with MSN Messenger. Updated versions of MSN get placed (without asking) somewhere where Outlook refuses to look, using instead the older version. This means that we appear offline to anyone with the new version of MSN Messenger.

This problem is quite possibly extremely easy to fix, though much searching/installing/re-installing/unistalling has not given us the answer. This is a downsight on Microsoft’s part. As Jo says, a company that dominates the market should have the best customer support available, but it doesn’t. Long from it.

So, we have decided to (painstakingly) do away with all things Outlook, slowly changing our emails to Thunderbird-friendly (Microsoft and POP3 is a taboo). This also means an eventual end to Trillian, since most off the people we know use Skype, or can be convinced to do so.